All bookings via our online system should be treated as provisional until you receive confirmation from us via email. To secure your booking a non-refundable deposit of 30% of the cost of your stay is required. If the booking is less than 8 weeks from the start date of your stay, payment in full for your stay is required.

Payments can be made by debit or credit card via our online system at the time of your booking. Confirmation of the booking will be sent after the deposit, or full payment has been received. If the balance is not paid by the due day, The Nest reserves the right to re-let the lodge and retain the deposit. The Nest only accepts bookings from persons over 18 years of age. The Nest reserves the right, at all times, without a statement of reasons, to refuse or cancel a booking.

The prices featured on the website are not binding and The Nest reserves the right to modify these prices. At the time of booking you will be informed of the price applicable. The price stated on the confirmation invoice is binding.

Please advise us of your intended arrival time and update us en route. Your lodge may not be ready until 4pm, but if we are ahead of schedule we will let you know as soon as possible.

We operate a self-check-in service and all the information for this (as well as a map of the site) will be sent out by email.

Please park your car in our designated car park area and use the wheelbarrows to help with your luggage.

Guests are requested to vacate their lodge by 10am on the date of their departure, having washed up, tidied and returned all the furniture and fittings to their original positions. Our brilliant changeover team need all of the 6 hours to get everything ready for the next arrivals. Please respect these times as those before you did for your stay.

If you have booked more than one Lodge please make sure that all the crockery, furniture, kitchen utensils and equipment, rugs, hot water bottles etc. are back in the correct Lodge. The Nest reserves the right to charge £50 for extra cleaning and sorting where this has not been done.

We understand that plans can change so if you cancel your stay within 8 weeks of your arrival date we will endeavour to re-let your lodge. If we are unable to do so, then we regret that we will be unable to refund any monies paid. Should you cancel prior to this date, we will refund any monies paid, less your deposit, or reschedule your stay for another date. An administration fee of £50 will be charged in this instance. We recommend that you have appropriate holiday insurance cover.

In the event that we need to cancel your stay, we shall inform you as soon as possible and refund all monies paid to us, by you, within 14 days of notifying you.

The Nest is situated on a private working farm, with roaming livestock, nesting birds and space for children to explore freely. In order to protect this, we limit the number of people that are here at any time. We feel that additional guests would upset this balance so we are unable to welcome any visitors.

We are happy to welcome 2 dogs per lodge. As The Nest is situated on a working farm and there is livestock, dogs must be kept under control and on leads at all times around the lodges and lake and anywhere where livestock is around. Dogs must not be left unsupervised in the lodges. We charge a £25 supplement per dog and provide towels and bowls for your dog during your stay. Please clean up after your dog. Bins are provided at the back of your lodge.

We ask that guests keep noise to a minimum after 10.30pm and before 8am, in consideration of others. You are staying in a canvas lodge and noise will carry! Please use headphones if you wish to listen to music or any other device.

Smoking is not permitted at any time within the lodge or on the decks. Please do not leave any lit candles, lanterns or fires unattended. Please do not use your BBQ inside the lodges at any time as this poses a serious fire hazard.

Please leave the accommodation tidy and let us know if anything gets broken, so we can replace it for our next guest. We will only charge for replacement in exceptional circumstances, as we expect a degree of wear and tear. If damage is directly attributable to the guest, then we reserve the right to request payment of up to £150 from the guest.

By booking and coming to The Nest you agree to be responsible for your children and any children in your care, and your own welfare and to take all reasonable precautions against personal injury, injury to others and damage to facilities and lodges. The Nest is situated next to a lake and there are ponds in the grass fields and next to the car park. There is signage around the lake, please ensure you stay within the designated areas as these areas are equipped with life rings for your safety. Children must be supervised at all times.

Use of the facilities at The Nest, such as (but not limited to) boating, swimming, picnicking and using the guest area around the lake, is the responsibility of the Guest and is done so at their own risk. When using the boats, life jackets must be worn, and children must be accompanied by an adult at all times.

The Nest Glamping accepts no liability for theft, loss or damage to your property that may arise from your stay at The Nest.

The Nest Glamping is unable to guarantee the weather therefore it is the responsibility of the guest to consider the suitability of their party and the time of year they are booking to stay. The Nest Glamping recommends that guests with very young children and elderly members of their party book to stay in the warmer months. The Nest Glamping accepts no liability for the weather.